#sales achievement Tag

When I ask salespeople who their toughest competitor is, they usually name four or five competitors they see in the marketplace.  Sometimes they get emotional about a competitor who has caused them recent losses.  Then I tell them these companies are not their toughest competitor.  It is “do nothing,” or sticking with the status quo. The most expensive decision a business can make isn’t choosing the wrong solution—it’s choosing nothing at all. Doing nothing feels safe, rational, and low risk. In reality, it often carries the highest cost, quietly draining value while no one is looking. Is choosing not to act—or remaining with...

I have been a loyal supporter of the Chicago Cubs baseball team since I was very young. For much of this time, the franchise has faced persistent challenges, with numerous seasons marked by disappointing performances. There were bright spots—most notably in 1969, when the Cubs led the division for 155 days before losing an eight-and-a-half game lead to the New York Mets in August. Other postseason opportunities in 1984, 1989, and 2003 ended in heartbreak, even as advancement to the World Series seemed within reach. Cubs 108 Year Drought After more than a century without a championship, the Cubs’ 2016 World Series...

Why sales pros leave their companies: An In-depth look Throughout my career in sales management, I have overseen more than 1,000 sales and sales support professionals and have been responsible for both hiring and, when necessary, firing team members. There are numerous myths circulating about the reasons sales pros choose to change jobs. In this article, I will share insights from my direct experience. Compensation: Not the Only Factor Compensation is frequently cited as the primary reason for sales pros leaving their jobs. While it is undoubtedly a critical element, it is not the sole or most important motivator. My experience has revealed...

This quote is attributed to baseball Hall of Fame legend Leroy “Satchel” Paige.  Country singer Toby Keith included a similar phrase, “Ask yourself how would you be If you didn’t know the day you were born,” in his ballad “Don’t Let The Old Man In.”1 Baseball legend Satchel Paige and country singer Toby Keith both expressed the idea that mental age matters more than your actual years. While our bodies age every year, we shouldn't let that define how we live.  We cannot defy Father Time, but we do not need to give in to aging, as long as we can. In...

When I was a teenager, I always hoped a young woman would answer the telephone when I rang her at home. Years later, when I made cold calls as a sales professional, I hoped for the same outcome—this time, for business reasons. I wanted the decision-maker to answer so I could introduce myself and request an in-person meeting, the objective of the call. As every salesperson knows, this rarely happens. However, I learned something valuable: I had a higher success rate when the prospect answered the phone—even if their initial response was that they were too busy to talk. Why? Because if...

In addition to being an avid sports fan, I have a deep interest in history, particularly American history and its wars. One powerful episode from the Civil War offers a lesson that resonates far beyond the battlefield. The Gettysburg Battle and Dedication of the Cemetery The deadliest battle of the Civil War took place at Gettysburg, Pennsylvania, from July 1 to 3, 1863. Around 170,000 troops fought, with approximately 51,000 killed, wounded, captured, or missing. The Union’s decisive win forced Lee’s Confederate army to retreat. Four months later, in November 1863, a large crowd gathered at Gettysburg for the dedication of the battlefield...

The Unsung Heroes of Sales Success: Why Support Staff and Product Managers Deserve Recognition In business literature, sales success is often attributed almost exclusively to the charisma, persistence, and skill of quota-carrying sales professionals. Yet in my decades of experience—spanning selling solutions from accounting, human resource and payroll, manufacturing, electronic medical records, electronic payments software to anti-money laundering compliance systems—I’ve learned a fundamental truth: no high-performing salesperson closes complex B2B deals alone. Behind every signed contract are the tireless efforts of product managers and sales support staff. Their technical expertise, market insight, and ability to engage with client challenges are often the...

When your company receives a Request for Proposal (RFP), is it usually assigned to junior or new salespeople to complete? If so, this is a mistake. Let me explain: One of the struggles that many sales pros face today is whether to participate in an RFP process. They are often a mixed blessing. Completing them is usually a tedious, unpleasant task. And they can be time-wasters. They cannot be ignored entirely because some may lead to significant sales revenue. I have closed millions of dollars in sales as a result of RFPs. Many are issued by consulting firms with which you want...

The sign at my local Mission Barbecue restaurant reads, “If you knew you couldn’t play tomorrow, how hard would you play today?” This statement suggests the importance of effort and commitment in the present moment. Also, that one should always give your best effort to try to win in competition. Those who know me well know my passion for sports. I watch closely not only for the competition but also for the decisions under pressure—the moments that separate winners from those who simply avoid losing. I often find analogies between sports, business, and life. Take this scenario: your American football team trails...

A key decision-maker may ask, "Why should I purchase your product or service?" during or after the sales presentation. This question presents an opportunity to convey the concise value proposition. Although this inquiry can disrupt the flow of a presentation, it can be advantageous if approached in a constructive manner. Rather than interpreting this question as confrontational, sales pros should view it as an inquisitive challenge—an opportunity to clarify the rationale for further engagement with your company. Assure the buyer that you appreciate their question and are not offended. The question "Why should I purchase your product?" is usually not intended as...